| . We'd like you to know
how we collect and use information about you and what we do to safeguard
that information.
The are several reasons for collecting information about you:
- To help
us provide the best, most efficient service to you.
- To identify
you (by asking security questions such as your date of birth) before
disclosing confidential information.
- To detect
and combat fraud.
There are a number of ways in which we gather information. When
you use our service we will ask you to tell us, for example, your contact
details and date of birth. Also, if you contact us with an enquiry the
communication that takes place between us may imply something about your
preferences. Finally, there are also several public sources of information
that we may use such as Directory Enquires and the Electoral Roll.
When we are dealing with your case you may reveal some information that
could be considered to be 'sensitive' as defined by the Data Protection
Act 1998: information about your ethnic background or state of health,
for example. Rest assured that we will only use this type of information
for the specific purpose you provided it for.
We will never sell your details to third parties for their marketing purposes.
We will pass your details to other people - our lawyers, for instance
- who need it to work on your case. We may also, where required or permitted
by law, disclose information to authorities such as the Police and the
Inland Revenue.
The information that we hold about you is protected by strict security
measures. We will check your identity at the start of each phone call
and we encrypt all the information that you submit through our web site.
If you have registered your details with the Mailing, Telephone, Fax or
Email Preference Services we will respect this by not sending you any
material through that particular channel.
If we change this Privacy Policy we will publish the amended version on
our web site. If you would like to receive a copy of it through the post
or if you have any comments or questions, please write to us or send an
email to info@injury-claims-solutions.co.uk.
Note: This Policy only applies to the information that we hold about private
individuals, not about companies and other organisations.
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